If you wish to return an item purchased from LuxaMart, you may do so within 14 days of receipt. The item must be unused, undamaged, and in its original packaging with all accessories and tags included. Customers are responsible for return shipping costs unless the return is due to a defective item or an error on our part. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return. Approved returns will be processed promptly, and refunds will be issued in accordance with our Refund Policy.